Privacy Policy

bitraflli.com ("we", "us", "our") operates the website bitraflli.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform to purchase crypto gift cards, mobile top-ups, and eSIM products. By using our site, you agree to this policy.

• Identity & contact: name, email address.
• Transaction data: order details, crypto wallet address, product SKUs, and payment confirmation hashes.
• Technical data: IP address, browser type, device identifiers, and usage logs.
• Communications: messages sent to our support team.

• To process and deliver your orders (gift card codes, eSIM QR codes, top-up confirmations).
• To send transactional emails such as order confirmations and delivery notifications.
• To prevent fraud, detect abuse, and comply with legal obligations.
• To improve site performance and user experience based on aggregated analytics.

We use strictly necessary cookies to operate the site, session cookies to manage your cart, and analytics cookies (e.g. Google Analytics) to understand traffic patterns.

You may manage or disable non-essential cookies via your browser settings or our Cookie Preferences panel. For full details, see our Cookie Policy.

• Payment processors (crypto payment gateways) that receive your wallet address and order total to confirm payment.
• Gift card and eSIM suppliers who receive your email address solely to fulfill delivery.
• Analytics providers (Google Analytics) that receive anonymised usage data.
• We do not sell your personal data to third parties.

Depending on your jurisdiction, you have the right to access, correct, delete, or port your personal data, and to object to or restrict its processing.

California residents may request disclosure of personal information we share with third parties, or opt out of any sale (we do not sell personal data). To exercise any right, email us at privacy@bitraflli.com. We will respond within 30 days.

We retain order and transaction records for up to 5 years to comply with financial regulations. Account data is deleted within 90 days of an account closure request. Analytics data is retained in anonymised form for up to 26 months.

We use TLS encryption for all data in transit, restrict staff access to personal data on a need-to-know basis, and conduct regular security reviews. No system is completely secure; we recommend using a unique email and keeping your order confirmation emails private.

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, contact us immediately at privacy@bitraflli.com and we will delete it promptly.

We may update this Privacy Policy from time to time. Material changes will be announced via a notice on our website at least 14 days before they take effect. The date at the top of this page reflects the most recent revision. Continued use of bitraflli.com after changes constitutes acceptance of the updated policy.

• Email:privacy@bitraflli.com
• General Support:support@bitraflli.com
• Address:bitraflli.com Ltd, 27 Fintech Plaza, Wilmington, DE 19801, USA